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NYS has changed its Abandoned Property law from 3 to 5 years.
We have begun notifying our members when their account
 becomes dormant by 2 years.  This will give ample time to
 re-activate your account before it is turned over as abandoned
 property. If you receive a notice, please make a transaction on
your savings or return your letter with your signature
 that you want your account.

           

Voice Response Unit (VRU)

Voice Response Unit is the Credit Union's 24 hour banking service, offering balance inquiries, transfers between sub-accounts, and the ability to have a withdrawal mailed to your address. Our VRU system allows you to process transactions without making a trip to the Credit Union.

The VRU is available to all of our members, free of charge. You will need to contact the Credit Union to be set up for VRU access, and at that time we will assist you in entering the system for the first time.

This is safe and user friendly system. Safe in that you will need your account number with the Credit Union and the last four digits of your social security number as your initial password. After that you are able to create your password, using whatever number you choose. Your credit union strongly recommends that you change your password as soon as possible since your social security number is not really a secure number! User-friendly because the system prompts you for your responses.

To access your accounts thru our VRU system, the telephone numbers are:

• 716-297-4447
• 716-297-4448
• 1-800-795-3912

VRU Menu Access Instructions

1. Dial one of the telephone numbers listed above
2. Our VRU system will respond "Welcome to the Niagara Falls Air Force FCU's Voice Response System. If your using a touch tone phone, please press 1 now, if you do not have a touch tone service, please stay on the line.
3. Enter you account number as shown on your statement, followed by the # sign.
4. Enter the last four digits of your social security number, followed by the # sign.
5. The VRU will proceed to the Master Menu.

Follow the recorded prompts to complete your transaction.

• 1 for account information
• 2 for transfers and withdrawals
• 3 for rate changes
• 8 to change your password
• 9 to exit the system

A FEW TIPS

• Have paper and pen handy to write down information
• Please change your password as soon as possible
• For your protection, money cannot be transferred between different accounts unless a link is setup by an office representative

WE HAVE MONEY
TO LEND:  ASK
ABOUT OUR
RATE MATCH ON
NEW VEHICLES.

HAVE WE GOT
A LOAN FOR
YOU:

PURCHASE A NEW
OR USED VEHICLE
(RATES AS LOW  
AS 3.49% FOR NEW,
AND 4.99% FOR
USED) AND GET
YOUR SECOND
LOAN (NEW
VEHICLE, USED
VEHICLE OR THE
HOLIDAY SPECIAL) 
AT HALF PRICE!


HOLIDAY SPECIAL

$3,000 MAXIMUM
12 MONTH TERM
RATES AS LOW
AS 4.00%